Shipping Fee: If your item is within warranty. Thanks for your support and patience, We apologize for your inconvenience, To enhance our professional handling after-sales efficiency, here our professional team platform, please feel free to send video and issues to here, We will reply you within 1-3 working days, thanks. 3.Videos or photos to clearly show the problem of your device. Geekvape warranty service center reserves the right to deny any warranty service. Some items may not be eligible for service due to misuse, damage, or other failures caused other than by manufacturer defects or premature failure. If your item is not covered under warranty,you will be responsible for any costs associated with a return or replacement. of our Track + Trace System that enables us to identify where confiscated and reported JUUL Devices are being sold. If your item is covered under warranty, the shipping cost of the replacement will be covered. Track + Trace System In 2019, we announced the national rollout in the U.S. Preffered shipping address and best contact number where you can be reached
Videos or pictures to show product issue explained clearlyĥ. Picture of the Serial Number and Authenticity CodeĤ. 2) If there is not a code etched onto your device, check inside the package for a small warranty card with a scratch-off section. Date of purchase is within the 90 days Warranty Periodģ.
Before you sumbit a warranty claim, please make sure that you have the following:ġ.
